After that, try to install the Windows Updates or upgrade again. And configure Windows to use the usual startup, just simply undo the changes.) (This will put your PC into a Clean Boot State. Click on Apply/OK and restart your PC. Next, click the Services tab and select the “Hide All Microsoft Services” check box. Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked. 
From there, go to the General tab and click “Selective startup”. Type in MSConfig in the Start Search to open the System Configuration utility. This program might be the one that puts your computer to sleep and so to isolate this possibility, you have to put your PC in a Clean Boot State using the steps below. The issue with Sleep Mode might be caused by some third-party programs installed on your computer. Option 4 – Troubleshoot Sleep Mode issue in a Clean Boot State 
This built-in troubleshooter in Windows can help you get things up and running again. Option 3 – Try running the Power TroubleshooterĪnother option that could help resolve the problem is the Power Troubleshooter.
Now restart your computer to make sure that everything is working properly. Next, set the system to “Never” when the device is running on battery power or plugged in. After that, select Settings and go to the Power & sleep section. Tap the Windows key + I to open the Settings app. Option 2 – Edit the Power Options using Settings From there, select the “Edit Plan Settings” option and make sure that the option to “Put the computer to sleep” is set to Never. After opening Control Panel, click on the Power Options. Click the Cortana button and type “control panel” in the field and select the appropriate result to open Control Panel. Option 1 – Edit the Power Plan settings using Control Panel 
To fix this issue, here are some possible fixes that could hopefully work. And when some users tried checking the event log, it showed them that the computer didn’t actually go into sleep mode but it shut down instead. The computer is also warm to touch which shouldn’t be the case when it is in sleep mode. It turns out that the screen goes to sleep but what’s odd is that the power lights and the keyboard are still working. One particular user claimed that when he installed a fresh Windows 10 version he began experiencing the same problem. There are a number of users who reported about how their Windows 10 computers would automatically go into Sleep Mode. If your Windows 10 computer or laptop keeps on going to sleep randomly even when you’re using it, read on as this post will walk you through the process of resolving the problem. What to do if your Windows 10 computer goes to sleep automatically randomly
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